Categorybehavioral finance

Financial planning is 80% Psychology

F

First a disclaimer: We don’t provide financial planning services, so this is not a sales pitch

I recently met with my extended family and went through a financial planning exercise for some of them. It was a learning experience for all involved

The no.1 element of such exercise is behavioral, or psychology of the individuals involved. An advisor who misses this point and focuses on numbers alone will never be effective. This is like a doctor who prescribes a medicine but does not understand the motivation and fears of the patient. Patient compliance is low in such cases

I focused on the psychology and life situation of each individual and tailored my advice accordingly. I also tried to simplify as much as possible so that it would be easy for them to follow my advice. I used a 3 bucket analogy for savings and investing

Bucket 1: Liquid assets for emergency expenses

Bucket 2: Savings for children’s education (medium term)

Bucket 3: Savings for a long term goal – Retirement

Let me share three case studies and hopefully you can see some value in them even if your personal circumstance may not fit it

  1. Young single mom

A single mom and sole earning member of the family. She is making a reasonable income and is saving a small portion of her income. Most of the savings are in cash or fixed deposits due to lack of knowledge.

I explained the three bucket approach to investing. As she has enough asset in cash/FD, we decided to move some of this capital to broadly diversified mutual funds. The idea was to get started with a small amount initially and then add via SIP over time (to reduce the timing risk)

I took time to re-assure them that her financial situation was fine, and she was doing a good job of saving. She had to focus on creating long term assets to fund her children’s education and her retirement.

  1. Married couple with young children

Typical married middle class couple with home loan and other expenses. They are making reasonable income and saving some portion of it. Most savings are in cash or FD earning low rates of return

I followed the same three bucket approach to investing. The recommendation was the same as the prior case, but as they are making a good salary, we decided to move faster into mutual funds compared to the single mom

Also, they could fund some of their children’s education through regular earnings and could focus on saving for their own retirement. Finally, any bonus or windfall was to be used to pay down debt after ensuring that there was enough in the emergency fund

  1. Married couple with children and volatile income

Very similar to the second case, but the income is very volatile due to business instead of salary income. My template for financial planning was the same as the previous cases but I have asked them to build a 12 month cash reserve.

The surplus capital will move into diversified mutual funds for funding their kid’s education and their own retirement

Some observations from the exercise

The online / Twitter world is completely disconnected from the reality of 90%+ people in the outside world. On Fintwit, a lot of people are jumping around talking of their multi-bagger picks and beating the market

The rest of the world is busy with making a living and saving the best they can. There is a high level of ignorance in terms of financial planning and investment options such as mutual funds. A lot of people are good in terms of savings (though this is reducing), but have no idea on how to invest

As a result, they are invested in low yielding assets. These people also face the risk of mis selling by unscrupulous people. Frustrated with low returns, these people are sold high risk products which does not suit their financial situation or goals.

If like me, you are proficient in financial planning, I think its our moral duty to advise such people – provided they are open to listening. A lot of people will ignore your advice, but a few will listen and that is enough.

If you can help someone secure their financial future, then you have done a big service to them.

Selecting a few mutual funds

I provided a few names to my relatives which I cannot share for obvious regulatory reasons. My criteria for selecting these funds was very simple.

  • Ignore all high risk funds such as Quant, thematic, sector etc. Their returns may be good, but they are not suitable for the people I was advising
  • Select a broadly diversified flexicap fund
  • Short list funds with above average 5 – 10 years of returns
  • Recommend two or three funds. There is no need to go beyond that

The key is to get started and not split hairs on which fund has given the highest return. As I mentioned earlier, the online world is fixated on alpha, whereas in the real world just getting started and making more than an FD will make all the difference

My best investing decision

M

I am most proud of an investing decision I made years back.

Let’s go the beginning.

I have been investing for last 20+ years. In the initial years, I was fumbling in the dark and trying figure it out. I had several failures and lost a decent portion of my tiny net worth. Over the years as I gained confidence, I started investing more of my net worth in stocks and moved out of mutual funds entirely by 2009. I launched the advisory in 2011 after investing my own money for 10 + years.

During the initial I did not invest a single penny of my mother’s money as I did not want to risk her hard-earned savings on my trial and error. However, by 2011, her savings were dwindling as inflation was eating into it. The interest on her savings were barely enough to cover her expenses and at that rate, she would have run out of money in the next 7-9 years.

Now you must be thinking – That’s what kids are for. I should be taking care of her to which I wholly agree. However, this line of thinking misses a key point – Independence and choice.

Fear of markets

Our parent’s generation is over cautious and conservative. They consider the stock market to be a risky place and media doesn’t help the cause. As a result, most of them invest mostly in fixed income. In doing so they take on a different risk – loss of purchasing power due to inflation.

This fear may not be rational, but you cannot blame them for it. In the 80s and 90s, the Indian stock market was poorly regulated with brokers often cheating their customers (it happened to me a few times). No wonder the earlier generation has been wary due to the speculative cycles and poor regulation of the past.

Instead of wishing the problem away, I tried my best to give psychological safety to my mother when I decided to invest for her

This is what I did in 2011.

  • Invested 50% of her net worth, same as my own/ advisory portfolio.
  • Reduced the withdrawal rate from her accounts to bare minimum and covered the balance.
  • Have not withdrawn anything from the portfolio and let compounding do its magic.
  • Promised to backstop her portfolio. I would cover any losses personally.

The last point was the key. It ensured that she would not lose money if I made poor decisions.

In the last 12 years, her equity portfolio is up 13X and is 80%+ of her net worth. The dividend income alone can cover her expenses.

There is a joy in having enough money of your own so that you don’t have to depend on your children. I continue to take care of her, but my mother knows that she doesn’t need it and she has a choice. She can ‘choose’ to spend her ‘own’ money as she sees fit. It’s a different point that she has limited needs and spends most of it on her kids and grandkids.

I cannot be prouder of this achievement. I can sense the satisfaction she has from knowing that she has enough to spend as she wishes and not depend on anyone.

If you have older parents, I suggest putting at least a small portfolio of their net worth in mutual funds (if you don’t invest directly). At a minimum, this money would act as an inflation hedge.

However, remember to manage their fears and caution about the stock market. Preferably, start small and earn their trust over time. Finally, be conservative and risk averse with their money.

Believe me, in 10 years you will be glad that you convinced them to do it.

The difficulty in selling

T

I wrote this note to our subscribers recently. Names of companies are not investment advise and we may or may not hold them in the model portfolio

Hope you find this note useful

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I have identified myself as a buy and hold investor for a long time. I started investing in late 90s and was looking for a guru/north star at that time. This was the start of the internet era and unlike today, there were no online resources on investing

I came across Warren Buffett through a book –  The Warren Buffett way and was hooked by his persona and investment philosophy. As it usually happens, once you admire someone, you tend to follow almost everything they say or do

Buy and Hold (or hope?)

One of the core tenets of Buffett’s philosophy has been buy and hold. I have embraced this philosophy whole heartedly in the last 20 years. Even though there was a degree of blind faith in following this approach, I have been amply rewarded for it

Over the course of time, as I have thought about it, I have realized some nuances to it. This has made me question if buy and hold (as I practice) makes sense in ALL cases

The precondition to the buy and hold philosophy is that you buy a great business with great management and hold for the long term to benefit from compounding. If either condition is not met, one should not buy the business in the first place

I have often made the mistake of defaulting to buy and hold inspite of the management or business being below average instead of selling and moving on

Why is selling tough?

The reason is not difficult to see – selling is tough and there is always regret in hindsight. No matter what logic you use, there is always something to regret about

For example

  • Follow a valuations-based sell approach and you get the case of Vinati organics where one should have done nothing
  • Don’t follow the valuations/stage of the cycle approach and you get Piramal enterprises or Edelweiss where you overstay you position and lose all your gains and some
  • Make a mistake in evaluating a business and don’t exit promptly and you get Shemaroo ent with an 70% loss
  • If you like the business and management, but keep holding on, waiting for the business to turn, you end with an opportunity loss as with Thomas cook (I) ltd
  • Sell early and you may end up with a Balaji amines and miss out on a multi bagger

I cannot think of an example where I did not have any regret. When one faces this situation, the natural tendency is to do NOTHING and hope it will all work out. I am trying to avoid that now

Make mistakes and fix them

We sold IEX and reduced our position in Laurus labs recently. If these stocks keep rising, I will regret selling early. I will make decisions against my natural instincts, expecting to wrong a few times.  If I am wrong, such as in the case of IEX or Laurus labs, we can always turn around and buy the stock again.

If I am accused of flip flopping, I consider that as a compliment. My loyalty is to the portfolio and you (the subscribers) and not to the stock or the company we hold

Ps: In the list of companies above, I have shared the worst of my decisions in the last 10 years. There are more and it’s a long list. You can accuse me of making dumb decisions from time to time, but no one can say that we try to hide them. All my decisions and thinking can be accessed here and my public blog

How to lose money consistently

H

Guaranteed approach to losing money –  Look at the last 3-5 year returns and extrapolate mindlessly. Invest when past returns are highest and sell after the market corrects

Starting amount: Rs 100000

1.     Invest infrastructure mutual funds in 2008 (after the boom) based on hard selling by mutual funds
2.     Sell in 2009 with a 40% loss on average
3.     Recuperate from shock for 2 years
4.     Invest in gold mutual fund in 2011/12 after seeing 5 years of boom
5.     Lose 10% of principal in next 3-4 years
6.     Now, invest in mid and small cap funds, after 3 years of boom.

The investor has already managed to lose 50% of principal by now. The above tale may be an exaggeration, but you can check mutual funds with the above kind of performance, with most being launched towards the tail end of the boom. Someone is surely buying these funds at the top of a cycle !

It may not be the same investor in each case, but I can assure there are definitely a few who manage to achieve this ‘feat’ over a lifetime as they never get over their greed and refuse to learn from their losses (it is always someone else’s fault)

If you think, I am mocking such people – that is not the case. I did the same thing when I started out, but the only difference is I swallowed my pride, accepted my mistake and have tried to learn from it.

An oversized ego is always dangerous to the wallet

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Stocks discussed in this post are for educational purpose only and not recommendations to buy or sell. Please contact a certified investment adviser for your investment decisions. Please read disclaimer towards the end of blog.

Emotions and investing

E

We are all supposed to be perfectly rational, supercomputers that can do a discounted cash flow analysis on every investment idea we come across. If this is not enough, we are also supposed to be able to compare all investment options at the same time, before making a decision.

This is what most ivory tower professors would have us believe (except one ). Ofcourse this does a lot of disservice to a budding investor, who feels stupid when he or she lets emotions creep into the decision process.

I have invested for around 15 years now and in the countless investors I have followed, I have yet to come across anyone who comes close to this mythical investor. For the ordinary investor like me, I find it far more useful to acknowledge my irrationality and learn to work with it. Although there are no universal rules to managing emotions when investing, let me share my experiences as some would definitely be instructive.

Let’s start with a list of some commonly felt emotions and their impact –

Fear

Think back to August – Oct 2013. Rupee dropped close to 71 to a dollar. Current account deficit was around 5% and at the risk of expanding further. The Indian government led by congress was in a state of paralysis. The net effect – The stock market dropped close to 10%. The same story had occurred in 2003, 2008-09 and 2011.

Inspite of the economy and market coming back after a few years in the past, a majority of the commentators and investors decided to stay away from the market. This is even more surprising considering the fact that Mid caps and small caps were selling at 5-6 year lows and some highly profitable and growing companies were available at decent valuations.

My thinking: It is not that I am immune to fear and pessimism. I felt equal depressed about the state of affairs and angry with the government. However, during such times I go by my sense of history (past record of the stock market) and valuations. If the company is doing well and available at decent valuations, I will buy the stock without worrying about when I will be proven right. How does it matter if the stock doubles in one year or the end of year three?

Greed

I don’t have to go far on this one. Look around now – after almost five years, the small investor is now coming back. We have mutual funds advertising the last one year results and people are now getting excited about equity after a 55% rise from the bottom.

This is a very predictable pattern. Gold increased by 19% CAGR from 2001-2011 and everyone was bullish about gold.

Indians, with a perennial love for gold, found one more reason to buy it and anything associated with gold such as jewelry companies got swept up in the same euphoria.

Gold is down 25% now and so are gold related companies. As far as I know, I am not seeing analysts recommending gold or gold related companies now

So the emotion of greed is obvious – once we see others make money, it is easy to be envious and follow the crowd. The result is predictable too – The last people to join the herd also lose the most money.

My thinking: I have a standard thumb rule. Do not buy something which almost everyone is recommending. If I do buy into something which is the current flavor of the market, I try to move slowly into it so that I don’t lose much if the tide turns. In addition to that, I won’t buy something I don’t understand. For example – I was never able to understand what the true free cash flow for most gold companies is (except titan industries), considering all their profits are generally eaten up by inventory. As a result, I just stayed away from them.

Love and security

Now this is not an emotion, one associates with money and investing. I did not consider it relevant for a long time, but as I think about gold and real estate, I can see the role of these two key emotions

I first realized the importance of love and security as an investment criteria when my mother tried to convince me to buy gold to secure the future of the family. I tried to explain that equities give a better return, but soon realized that there was no way I could convince her.  Of course, she decided to take matters in her own hands – she went and bought some gold for the family and said that that was her way of providing security to the family 🙂

The effect of emotional attachment is very high with gold – When it goes up, people justify its purchase based on the price rise. If it goes down, the justification changes to it being undervalued or being a hedge against catastrophe or any other reason you can think of.

If you still don’t agree with me – go to your spouse or any other member of you family and suggest the following: Please hand me your gold, I will sell it and invest it in a higher return instrument. In X number of years from now, you can buy more gold than what you have now. I have tried it and I am scared to use the two words ‘gold and sell’ again in the same sentence 🙂

Flaunting

If you think, love and security alone explains the fascination for gold – think again. I always found it irrational to buy gold or even real estate (beyond your housing need) if all that you are looking for is high returns.

This thinking changed when my family and in-laws felt that I had finally arrived in life when I bought my own flat with a big loan and essentially signed my life to the housing finance company (read EMI!). I never got any praise for buying an asian paints or any other long term compounder , whereas the flat was a concrete evidence (no pun intended) that I was doing something right in life

There is a tangible quality to both gold and real estate. You can see it, feel it and even flaunt it . In the past one could look and touch the stock certificates, but now with demat accounts what are you going to show others?

Imagine this fictious dialogue

Mom to her friend: My son has finally arrived in life! he bought a 1000 sqft flat in XYZ location. We are going to grah pravesh (house warming). Why don’t you join us?

Versus

Mom to friend: My son bought 1000 shares of asian paints. Let me show you his demat account! you know this company has a sustainable ……… will this dialogue ever happen!!

It’s the same with gold. Your wife or mother can wear the gold and in a lot of cases this serves to signal that the family or husband/ son is wealthy.  So gold and real estate actually help in feeling secure or in displaying wealth. It is incidental that they earn some return too.

These emotions sometimes creep into stocks too. At the height of a bubble, investors want to invest in the hottest companies so that they can show their friends and colleagues how smart they are.

My thinking: In my own case, I have usually not felt the need to flaunt (or so I believe).  At the same time, I try hard to avoid envy, which causes one to do stupid things such as chase the latest investment fad or buy stuff to show off.

There are only a two exceptions to the above rule in my case – The first one is that the emotional value of your own home is high, so it don’t look at it as a financial decision, but something which makes my family feel secure. The second one is that when my wife wants to buy jewelry I look at it as an expense to keep her happy

The driver

Volatility in prices is not an emotion in itself, but a driver of a lot of emotions we have been talking about. When stock prices crash, we can see that investors are overcome by fear, despair and in some cases complete disgust to the point of avoiding equities forever.

On the contrary if prices rise rapidly the reverse happens – we see greed and euphoria. These feelings are common to all investments, but as the volatility is high in stocks compared to other options, these emotions are amplified in the stock market.

I personally think that one of the reasons investors make higher returns in stocks compared to other options on average, is due to the higher volatility which tends to put off a lot of people. Investing in stocks is tough emotionally, no matter how long one does it. You go through periods of sickening drops and exhilarating spikes and it never gets easier, emotionally.

Take your pick

So it comes down to what one is looking for in their investments. If you want to flaunt your wealth or to feel warm and fuzzy, then go for real estate and gold. The returns could be good, if you have specialized skills in these asset classes, but then that is a different ball game.

If you want complete peace of mind – invest in Fixed deposits and sleep well. There is no harm in that!

If you are ready for a few sleepless nights, stomach churning drops in your networth (even if temporary) or sudden euphoric rise, and have nerves of steel to handle all of these emotions, then you will be rewarded with higher returns over the long term. That is equity investing

This brings me to a final anecdote –

I was discussing about expected returns of various types of assets such as real estate and stocks with a friend. I mentioned that one should expect anywhere between 15-18% from the stock market in the long run. To this, my friend replied that he ‘wanted’ nothing less than 20% per annum.

I asked my friend on why he ‘wanted’  these returns? Ofcourse he had no reason for it. It was just something he thought should be the case!

My reply was that like my kids, if you are wishing for something as they wish during Christmas from santaclaus, you should not hold yourself back. Why stop at 20%, why not ask for 100% – maybe your wish will come true!

We are still good friends, but don’t talk about investments any longer :). This is the final emotion a lot of uninformed investors suffer from – Hope

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Stocks discussed in this post are for educational purpose only and not recommendations to buy or sell. Please contact a certified investment adviser for your investment decisions. Please read disclaimer towards the end of blog.

 

If facts change, do you change your mind?

I

I have often ‘preached’ on this blog – when facts change, one should consider them rationally and change one’s mind if required. Well, as always, it is easier to preach than practice.

Let me tell you a recent story.
I spoke very briefly about a company in this post. The company was Ricoh (I) ltd. You can download my detailed analysis of the company here.
So after doing this detailed analysis in late 2010, I built a decent position at an average price of around 35-37 Rs/ share.  The company continued to perform poorly (as I expected) as it had done an acquisition and was also investing heavily into sales and marketing.
The topline grew by 40%, but the net profit dropped from around 15 Crs to a loss of 5 Crs in 2012. The price continued to stagnate in the range of 37-40 rs during this period.

I have been consolidating my portfolio and weeding out the weaker ideas for the last 2 years. As a result, I exited Ricoh in the feb-march time frame. I think it was a rational thing to do based on the information I had as of March 2012.
The change
The company declared the Q4 2011 results in April and reported the following

Q4 sales growth, YOY – 60%
Net profit growth, YOY – 73% (12 Crs profit in Q4 versus 11 crs loss in Q3)

The price action can be seen below

As you can see, the market did not react immediately to the turnaround in the performance and there was a 1-2 month window for an intelligent investor to digest this information and purchase the stock.
So that proves my level of intelligence J

The explanation
It is easy to call the decision, stupid and move on. The true reason for my failure to capitalize on the change in performance (which I was expecting) is due to a behavioral bias.

The bias is called the commitment and consistency bias. In simple words, once one makes a decision, the tendency is to ‘commit’ to the decision and be consistent with it. This results in ignoring positive information as in the above case or holding on to a losing position (inspite of consistent negative news) and hoping that the price will rise in the future.

Not a one off case
The above incident was not a one off in my case. I have made the same mistake twice earlier – in the case of VST industries and Mayur uniquoters. I sold the stocks and then saw the fundamental performance improve, after the sale. Instead to getting back into the stocks (as I already knew about the companies), I just ignored them and lost out on pretty decent gains.

I have become alert to this bias now and am paying more attention to sudden turning points in the performance of the stocks I hold or have held in the past.

It is better to look foolish (in my own eyes), than miss out on a good idea

Added note – The above example does not mean Ricoh India is a good buy and should be purchased at the current price. It is quite possible that the performance may regress and so would the stock price. The example is only for illustrative purposes.

Stocks discussed in this post are for educational purpose only and not recommendations to buy or sell. Please read disclaimer towards the end of blog.

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